Laundry Quality Issues? On‑Premises Laundry Technology Can Help.

Published On: February 22, 2024

Whether a laundry room supports a hotel, resort, salon, spa or another on‑premises operation, quality is the primary goal. That quality doesn’t happen by accident. 

Small missteps in process or underused on‑premises laundry technologies often sit behind stains, rough towels, wrinkles and thinning linens. Discover how to recognize likely causes and apply smart fixes.

How Do I Get Rid of Stains on Commercial Linens?

Nothing triggers poor online reviews faster than stained sheets or towels. When stains keep showing up, the issue often starts with sorting and cycle choice.

Likely causes:

  • Mixed loads that combine light and heavy soils.
  • Mild formulas used on heavily stained items.
  • Staff choosing the fastest cycle instead of the right one.

How to fix it:

  • Sort by type and soil level. Separate heavily stained linens from lightly soiled items.
  • Use the right formulas. Heavier soils need more aggressive washes with proper chemicals.
  • Train for proper cycle selection. Even the best industrial washing machine technology can’t overcome the wrong program.

Consistent sorting and programming help your on‑premises laundry technology deliver the clean results guests expect.

How Do I Remove the Rough Feel from My Commercial Linens?

Those fluffy hotel towels and robes lose appeal fast when they feel scratchy. Roughness usually points to chemicals left behind in the fabric.

Likely causes:

  • Under‑rinsed loads with residual detergents or softeners.
  • Rinse steps that get shortened or skipped.
  • Chemical dosing that doesn’t match actual load sizes.

How to fix it:

  • Verify chemical dosing. Work with your supplier to align formulas with real load sizes.
  • Protect rinse cycles. Coach staff not to rapid‑advance or shorten rinses.
  • Use enhanced rinse technology. Consider washer‑extractors with features like OPTispray™. This advanced jet‑spray rinse removes more chemicals than basic bath rinses.
  • Add a recovery cycle. Build a program that helps reopen fibers with baked‑in chemistry.

Here, smart process control plus high‑performance, on‑premises laundry technology restores the spa-like experience guests expect.

Why Do My Hotel Sheets Feel Warm Instead of Cool?

If sheets don’t feel cool and crisp, guests notice—even if the linens are technically “clean.”

Likely cause:

  • Inadequate rinsing, followed by chemicals baking into the fabric during drying or ironing.

How to fix it:

  • Ensure rinse steps run fully on all bed‑linen programs.
  • Confirm proper chemical levels with your supplier.
  • Match dryer and ironer settings to fabric type and load size.

Thoughtful use of laundry chemicals and equipment keeps bed linens feeling as fresh as they look.

How Do I Prevent Wrinkles in Commercial Laundry?

Crumpled linens can make guests question cleanliness before they even touch the fabric.

Likely causes:

  • Clean loads sitting too long in the washer or dryer.
  • Anti‑wrinkle or extended‑tumble features not in use.
  • No finishing equipment where a higher standard is expected.

How to fix it:

  • Train for prompt unloading. Don’t let finished loads sit in washer‑extractors or tumble dryers.
  • Use anti‑wrinkle features. Many on-premises tumblers offer intermittent tumbling after the cycle ends to prevent set‑in wrinkles.
  • Consider an ironer. An ironer adds a crisp, professional finish for sheets and table linens.

With small behavior changes, wrinkles can become much easier to control.

Why Are My Commercial Towels and Linens Wearing Out So Fast?

If towels and sheets go threadbare too quickly, the problem usually isn’t the washer—it’s how items are dried.

Likely causes:

  • Over‑drying loads beyond the optimal dryness level.
  • Cycles set with extra time “just to be safe”.
  • No moisture‑sensing system in the tumbler.

How to fix it:

  • Avoid over‑drying. End cycles at the correct dryness level rather than defaulting to more time.
  • Use moisture sensing tumblers with systems like OPTidry use advanced sensors to stop the cycle at the right moment. This type of industrial dryer technology reduces fiber damage and lint production.
  • Coach on load size and program choice. Proper loading and cycles help commercial dryer technology do its job without over‑working your linens.

By pairing smart practices with intelligent on‑premises laundry technology, laundries extend linen life and reduce replacement costs.

When Should I Address Laundry Quality Problems?

The best time to address quality lapses is as soon as you see them. With a few process tweaks, clear staff reminders and modern on‑premises laundry technology, your laundry operation can help protect quality and guest satisfaction every day.