The hospitality industry continues to try to recover from the blow of 2020 amid the lingering effects of the prolonged pandemic. Within that recovery exists changes to how hotels operate, especially in the laundry room. Hotel Management looked at those changes in a recent article and Steve Bowie, GM of the on-premises laundry segment for [...]
Let’s face it, when you think of laundry at your hotel property, it’s about getting those room linens processed quickly and efficiently and back in service/on the shelf. The actual guest laundry isn’t likely a top priority. However, for the guests that need this amenity, they want an equally efficient and high-quality experience. Below are [...]
Efficiency, buying tips and obtaining a higher level of clean during COVID-19 were all among the topics of conversation when Bill Brooks, director of customer solutions and business development for on-premises laundries, was the guest on a recent hospitality-focused podcast. Brooks joined Elaine Simon for Hotel Management’s recent podcast on how hoteliers can get the [...]
First impressions, we can all agree, mean a lot. And in the hospitality world, wash quality is at the center of that impression. Fantastic amenities are easily forgotten, when guests find towels or bed linens stained or with a coarse feel. If you think that was important in the past, imagine how key it will [...]
N95 masks have never been more important and in shorter supply. Reusing this vital piece of PPE requires a fast and effective means to decontaminate masks. UniMac announced that specific models of its hugely popular 75-pound capacity tumble dryer can, with the correct programs, be used for viral decontamination of N95 masks and quadruple their [...]
You’ve never reopened your hotel property like this ever before. It’s not like coming off a slow period or even following a renovation. The stakes are higher this time around. It’s not enough for the property to just look good. Your guests want the type of restful night sleep that can only be obtained when they have [...]
During a time of crisis and some of the lowest RevPAR numbers we’ve seen, it seems counter-intuitive to think about property upgrades in the hospitality industry. However, now may be the optimum time to look at upgrades that position the property to be successful in a post-COVID-19 world. Properties may want to explore funds made [...]
In the hospitality realm, we like to think a friendly face at the desk, the best amenities and premium accommodations are the path to those all-so-important five-star reviews. However, what if, after a guest had a great day on the property and upon going to bed, discovered stains on bed linens. Their online hotel reviews [...]
During a recent conversation with a laundry customer in the hospitality industry, we got on the topic of mistakes we see multiple hotels making in their on-premises laundry room. As we talked and thought through some of the hotels we’ve worked with, it was amazing how many of them were making similar mistakes across the [...]
